These terms and conditions (“Terms”) govern your access to and use of the website operated by Musondosi Ltd (“we”, “us”, “our”) at https://musondosi.co.zw (the “Website”) and set out the legal framework for how we offer information about Musondosi (“Musondosi AI”) and related services. By using the Website, you agree to these Terms. If you do not agree, do not use the Website.
If you purchase or use Musondosi AI as a paid or trial service, additional terms (such as an order form, subscription agreement, data processing terms, or acceptable-use rules) may apply. Where those documents conflict with these Terms on a specific point of the Service, the service-specific terms control for that point.
1. Who we are
Musondosi Ltd
Nyimo Township
Sanyati
Email: hello@musondosi.co.zw
2. Permitted use
You may use the Website only in compliance with these Terms and applicable law. You agree not to:
- use the Website in any way that violates applicable laws or third-party rights;
- attempt to gain unauthorised access to our systems, other users’ data, or networks connected to the Website;
- probe, scan, or test the vulnerability of the Website or bypass security or authentication measures;
- use automated means (including bots or scrapers) to access the Website in a manner that overloads our infrastructure or circumvents rate limits, except public search engines indexing content as generally permitted;
- upload or transmit malware, spam, or unlawful content through any form we provide;
- misrepresent your identity or affiliation, or use the Website to send misleading or fraudulent communications.
We may suspend or terminate access if we reasonably believe you have breached these rules or pose a risk to the Website or other users.
3. Accounts and communications
Where the Website allows you to submit enquiries, demo requests, or other information, you must provide accurate contact details. You are responsible for the content you submit and for keeping any credentials secure if we give you access to a customer portal or the Service.
4. Intellectual property
The Website and its content (including text, graphics, logos, layout, and software) are owned by Musondosi Ltd or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may view and print reasonable portions of the Website for your internal business use; you may not copy, modify, distribute, sell, or create derivative works from our materials without our prior written consent except as allowed by mandatory law.
WhatsApp is a trademark of Meta Platforms, Inc. We are not endorsed by or affiliated with Meta; use of WhatsApp by our customers is subject to Meta’s terms and policies for WhatsApp Business products.
5. Third-party links and services
The Website may link to third-party websites, payment providers, analytics tools, or messaging platforms. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
6. Disclaimers
The Website and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
Information on the Website (including descriptions of Musondosi AI, pricing, and features) is for general information and may change. It does not constitute legal, financial, or professional advice. AI-assisted features involve inherent limitations; outputs may be incorrect or incomplete and should be reviewed by qualified humans where decisions matter.
7. Limitation of liability
To the fullest extent permitted by applicable law, Musondosi Ltd and our directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising out of or related to your use of the Website or inability to use it, even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to the Website and these Terms (whether in contract, tort, or otherwise) will not exceed the greater of (a) the amount you paid us specifically for use of the Website in the twelve (12) months before the claim (if any), or (b) one hundred US dollars (USD 100), except where liability cannot be limited under mandatory law (for example, death or personal injury caused by negligence where such law applies).
8. Indemnity
You agree to indemnify and hold harmless Musondosi Ltd and our officers, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from your misuse of the Website, your violation of these Terms, or your violation of any third-party rights, except to the extent caused by our wilful misconduct or gross negligence.
9. Privacy and cookies
Our collection and use of personal information is described in our Privacy policy. Our use of cookies and similar technologies is described in our Cookie policy. Those documents are incorporated into these Terms by reference.
10. Changes
We may modify these Terms at any time. We will post the updated Terms on this page and update the “Last updated” date. Material changes may, where appropriate, be communicated by email or notice on the Website. Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Website.
11. Governing law and disputes
These Terms are governed by the laws of Zimbabwe, without regard to conflict-of-law principles that would require application of another jurisdiction’s laws. Subject to mandatory consumer protections that may apply in your country, you agree that the courts located in Zimbabwe have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Website, and you submit to the personal jurisdiction of those courts.
12. General
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
13. Contact
Questions about these Terms: hello@musondosi.co.zw.